After we boarded flight 556 in monte go bay today we had been the 1st persons within our segment in the cabin and we recognized a backpack tucked at the rear of row 8 without particular person anywhere that it belonged to . We pointed it out to a person with the AA uniform who appeared to be a passenger and he was fairly rude indicating it belongs to an AA employee and obviously I must have not been on this kind of airplane in advance of. My spouse and I sense really not comfortable with this sort of response from one within your staff!!
Incredibly disappointed re lack of acknowledgment of any soreness I encountered. Looks as if a simple courtesy.
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We landed on time and were more than happy that the journey was clean and painless. At the time we made it to baggage declare, the carousal stopped and about one/two of the passengers obtained their baggage. There were so Many people looking forward to our luggage. A number of of us went into the AA to explain which they required to do a thing.
I needed to let you already know of An excellent younger woman you have working for you personally at Dallas-Ft. Really worth airport. Her name is Nyanina Kong, and he or she goes with the identify of Nina.
For the goal of cancelling all reservations of A.A. flights from TPE stopover NRT to LAX and return to Taiwan , make sure you . I next page generate a miscalculation of touching reservations of the.A. by way of cellphone skyscanner software on thirteenth Feb.
I are already about the cellular phone for 3 hrs wanting to solve a difficulty the place my bag was break up open up and my possessions missing.
American Airways has the worst consumer service of all Airways I've Utilized in my 63 a long time. My wife’s anniversary earrings were being stolen away from her suitcase on June 20, 2013 and Customer service has REFUSED to Make contact with us back just after reporting the thief the day it took place.
Remember to refund by total fare including the further $20 I compensated for That which you mentioned was likely to be far more room.
On landing in Roatan on Feb fourteen, I learned a piece of my baggage was continue to in Miami And they might have it to the aircraft on the following flight from Miami to Roatan, the next Saturday!
be there? And after that NO spot for them to remain til early morning!! I hope There's some compensation for me in this case. I had been pretty unsatisfied Using the way American Airlines managed my flight.
We also are sorry that you choose to weren't content with the complimentary voucher that we furnished. Nonetheless, the voucher was intended to Express goodwill and for making amends in some way for your insufficient service you described. It represents an sum we imagine to get reasonable and acceptable.
I had some very constructive advice to give them in order to avoid this in the future, but was unable to establish contact with them.
I just wished to mention that my working experience using this type of flight and American Airlines staff was the worst I have at any time had with an airline. The journey to LAX from TPA was ok apart from flight attendants don’t smile or act like they like their Careers any longer. The return flight was a nightmare. It started off once we obtained an e-mail the morning of our flight stating that we needed to modify our seats that were Beforehand chosen. We did just that & checked in on line. After we obtained for the airport our boarding passes nonetheless experienced the old seats which we had to vary for the luggage check in counter (again workforce were not pleasant in the least).